Article Type: Troubleshooting
I encounter an error when I try to add notes/feedback on a candidate's application on App Review.
Steps to Diagnose:
1. Locate the job for which the error is seen within App Review
2. Navigate to the job's dashboard > Job Setup > Interview Plan
3. Note whether there is an interview within the App Review stage
Steps to Solve:
1. Navigate to the job's dashboard > Job Setup > Interview Plan
2. Click on +Interview for the App Review stage (will add image)
There isn't an interview to collect the feedback and therefore a scorecard cannot be created. Submitting feedback/notes is essentially intended to create a scorecard for that interview under the candidate's profile.
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Author: Karen Situ
Create Date: [16:49: 05-12-17]
Modified Date: [16:49: 05-12-17]
Keywords: [application review, error, feedback, notes, app review, encounter an error ]