No packages available when exporting to Hireright

Question:

When I select to export to Hireright for background verification, I am receiving an error that I am unable to export; no packages available.  What is causing this?

Answer:

In order to be able to export candidates to HireRight and view HireRight packages, you will need permissions on the HireRight side to do so.

We would first recommend checking in with your HireRight Admin to make sure that your email has been whitelisted, and to also confirm that this email matches the email you associated to your Greenhouse account.

Applies-To:

[Enter Environment Info Here]

Metadata

[Organizational, historical, and categorization data that shows whether content is in the right general domain, as well as state and usage information that helps would-be users understand how often a KCS article has been reused (to indicate confidence) and its stage in the development life cycle.]

Author: [Jodi]
Create Date: [14:15: 09-09-13]
Modified Date: [14:15: 09-09-13]
Keywords: [packages, hireright issue, unable to export]

Have more questions? Submit a request

Comments

Powered by Zendesk