What is the Rejection Reasons report? How do I use it?

When a candidate is rejected, you have the option to choose or add a rejection reason that will be listed prominently on their candidate profile. You can easily filter by these reasons on the candidate search tab, but they also show up on the Rejection Reasons report.

The report itself is fairly straightforward and lists each of your rejection reasons, as well as the number and percentage of candidates that fall into each category. The reasons are separated into groups for We rejected them  and They rejected us. Clicking the blue numbers in each column will take you to the candidates tab and show you all of the people in each category.

How can this report be filtered?

The Rejection Reasons report can be filtered by Department and Office (located right next to your company name), as well as Job, Date Applied, and Stage Name, which shows you the rejection statistics for everyone who was rejected from that stage.

Note: If your Rejection Reasons report only shows None Specified, Site Admins can make rejection reasons mandatory by going to Configure->Permissions Policies and clicking the checkmark next to When rejecting a candidate, make "Rejection Reasons" a required field.

 

Have more questions? Submit a request

Comments

  • Avatar
    Julia Howell

    What are "migrated candidates"?

  • Avatar
    Murphy

    Hi Julia,

    When our Data Migrations team imports candidates and prospects from your previous ATS, they are given a tag behind the scenes that marks them as migrated. Certain data from your old system could be inconsistent with how Greenhouse handles things, so you can choose whether to include them on reports depending on what you're trying to measure!

    Please let us know if you have any other questions!

    Thanks,
    Murphy

Powered by Zendesk